Shipping info
Shipping Information
Everything you need to know about order processing, delivery, tracking and receiving your VoltCase order.
Shipping & Delivery
We work to get your VoltCase order packed and dispatched as quickly as possible.
Standard Delivery
Delivery time and applicable shipping charges are shown during checkout based on your delivery location.
Cash on Delivery
Cash on Delivery is available for eligible orders and locations. Available options are displayed during checkout.
Order Processing
Once your order is successfully placed, we prepare it for dispatch.
Orders may take additional time to process during weekends, public holidays, promotional periods or unusually high order volumes.
Track Your Order
When your order has been dispatched, tracking information may be provided through the contact details associated with your order.
Delivery Address
Please make sure your name, phone number and complete delivery address are correct before placing your order.
If you need to update your address, contact us as soon as possible. Once an order has been dispatched, address changes may no longer be possible.
Delivery Delays
While we work with our delivery partners to keep orders moving, unexpected delays can sometimes occur due to weather, public holidays, operational issues or other circumstances outside our control.
If your order appears to be delayed, please check the latest tracking information or contact our support team.
Missed Delivery
If a delivery attempt is unsuccessful, the courier may make another attempt or contact you using the phone number provided with your order.
Please keep your phone available around the expected delivery period to help avoid delays.
International Shipping
International shipping availability depends on the destinations and shipping options offered at checkout.
Any applicable customs duties, taxes or import charges may be the responsibility of the customer unless otherwise stated at checkout.
Need To Return An Order?
If you need to return or exchange an eligible item, please review our Returns & Exchanges policy before contacting us.
Our return policy explains eligibility, the return process and other important conditions.
Eligible return requests should be made within 7 days of receiving your order.
We're Here To Help
Have a question about your delivery or order? Contact our support team and we'll be happy to assist.
Contact VoltCase →